Tag: innovation

Thoughts on building customer experience

Customer Experience is the new buzzword in digital startup communities! A lot is getting written on inculcating it in the company DNA and consultants are advising companies on how they can improve their operations to create customer delight during their interactions. The challenge with CX is often it…

rethinking traditional assumptions & business models

I was filling out a form for Kairos Society, where I am a fellow. It is a global network of student entrepreneurs and we basically are there to help out each other in whatever possible ways. I am infact looking out for more fellows from the India-West…